Frequently Asked Questions
Can I claim my treatments on my private health insurance?
Most major health funds cover acupuncture treatments. However, the level of cover can vary depending on your health fund. Please contact your health fund directly to find out.
HICAPS services are available to allow rebates to be claimed immediately from most private health insurance agencies.
Can I claim my treatment on medicare?
No, unfortunately acupuncture and Chinese Medicine are not covered by medicare.
How long are the treatments?
Please allow about 90 minutes for the initial consultation. Follow up sessions typically take 45 minutes to 1 hour.
How many treatments will I need?
This varies from person to person and depends on the severity of the condition. While you should notice an improvement relatively soon, often people may require repeated treatments for the full benefit to be felt. Generally we recommend 4-5 treatments, after which we will reassess your condition and then advise on ongoing treatment requirements.
What is East Melbourne Acupuncture’s Cancellation and Rescheduling Policy?
East Melbourne Acupuncture has a 24 hour cancellation and rescheduling policy. This allows your appointment slot to be offered to other clients. If you cancel or change your appointment within 24 hours please be aware that you may be subject to a cancellation fee of $45. The fee also applies should you miss your appointment. Please note that private health insurance providers do not provide rebates for cancelled or unattended appointments.
Please contact the clinic on the number below to cancel or reschedule your appointment.
East Melbourne Acupuncture: 9078 5759
What should I expect at my first visit?
At the initial consult your practitioner will ask you a number of questions about your current health and health history, including questions about your diet, lifestyle, mental health and any medications or supplements you may be taking. They will also feel your pulse and look at your tongue to allow them to form a complete Chinese medicine diagnosis and personalise your treatment. The treatment may include acupuncture and Chinese herbal medicine, as well as other techniques such as cupping or gua sha.
It is best to wear loose fitting clothing, however depending on the acupuncture points used some clothing may need to be removed. Towels and blankets are provided for modesty and warmth. If at any stage you feel uncomfortable please let us know and we will adjust the treatment accordingly
Is acupuncture painful?
We are often asked this question and the answer is generally no. At some points you may feel a slight pinprick as the needle is inserted, but more often you won’t feel anything at all. Occasionally you may also feel a sensation of heaviness or warmth in the area of the needle, or perhaps a slight itching or tingling. All of these responses are completely normal. However if at any point you feel uncomfortable or notice any pain, please let us know and we will adjust the needles accordingly.